서울시 강남구 삼성동 도심공항터미널505호
자사는 모바일, 통신, 산업용/의료용 및 오토모티브용 IC를 개발하는 글로벌 IC 회사로서 미국 Boston에 본사를 두고 있으며, 전 세계적으로 70개의 기술센터를 갖고 있습니다. ADI는 세계 모바일 시장을 이끌고 있는 한국의 기업들과도 업무제휴를 통하여 이 분야에서 상당한 매출 신장을 이끌고 있으며, 자동차 분야에서도 통합칩의 필요성이 점차 대두되고 있을 뿐만 아니라, 개발 및 투자를 진행하고 있어 향후 더 빠른 속도로 성장할 것으로 예상됩니다. 한국에는 한국 Branch 소속까지 포함하여 약 90여명의 직원들이 근무 중이며, 사무실은 강남구 삼성동에 위치하고 있습니다.
지원분야
모집부문
[삼성역]글로벌 반도체기업 Customer Service/Operation 경력계약직 채용 (사원, 대리)
[삼성역]글로벌 반도체기업 Customer Service/Operation 경력계약직 채용 (사원, 대리)
업무내용
Position Summary:
The Associate, Customer Operations is a challenging and dynamic role, and filled with opportunities for growth. The Associate, Cust Ops is responsible for working with field sales to maintain and improve the business relationship between the customer and Maxim Corporate. This position has high visibility within all departments at Maxim and requires working closely with the various Business Units, Sales and Supply Chain to increase revenue at the customer. The Associate, Cust Ops is required to add value at every level of transaction and communications, and act as an advocate for the customer within the company and at the same time represents Maxim in all business transactions. The Associate, Cust Ops gathers and disseminates information from the customer to all parties within Maxim and works closely with the field sales team to satisfy customer requests.
Responsibilities include:
• Learn and follow with Maxim Procedures, Policies and Compliance
• Customer relationship management : Lead the regular face-to-face forecast meetings/quarterly business review meeting
• Customer backlog management : Purchase orders, change orders and logistics
• Forecast management: Analyse customer forecasts, track customer project status, monitor design opportunities and market trends, understand customer requirements
• Supply management : Work with Supply chain to review supply status, capacity and new product launch
• Learn and Develop strategies on how to communicate with customers and internal stakeholders
• Develop/Implement Analytical Models for organization metrics, dashboards etc.(Sales revenue report, delivery performance, forecast accuracy etc.)
• Develop expertise in our organizational systems including SAP
• Participate in specific functional organization tasks such as IT, Applications Engineering or Supply Chain
• Work with legal to respond to customer contracts, programs, and terms & conditions.
• Involve in quality assurance request such as RMA processing, product change notification, device qualification requests, customer special requests
Position Summary:
The Associate, Customer Operations is a challenging and dynamic role, and filled with opportunities for growth. The Associate, Cust Ops is responsible for working with field sales to maintain and improve the business relationship between the customer and Maxim Corporate. This position has high visibility within all departments at Maxim and requires working closely with the various Business Units, Sales and Supply Chain to increase revenue at the customer. The Associate, Cust Ops is required to add value at every level of transaction and communications, and act as an advocate for the customer within the company and at the same time represents Maxim in all business transactions. The Associate, Cust Ops gathers and disseminates information from the customer to all parties within Maxim and works closely with the field sales team to satisfy customer requests.
Responsibilities include:
• Learn and follow with Maxim Procedures, Policies and Compliance
• Customer relationship management : Lead the regular face-to-face forecast meetings/quarterly business review meeting
• Customer backlog management : Purchase orders, change orders and logistics
• Forecast management: Analyse customer forecasts, track customer project status, monitor design opportunities and market trends, understand customer requirements
• Supply management : Work with Supply chain to review supply status, capacity and new product launch
• Learn and Develop strategies on how to communicate with customers and internal stakeholders
• Develop/Implement Analytical Models for organization metrics, dashboards etc.(Sales revenue report, delivery performance, forecast accuracy etc.)
• Develop expertise in our organizational systems including SAP
• Participate in specific functional organization tasks such as IT, Applications Engineering or Supply Chain
• Work with legal to respond to customer contracts, programs, and terms & conditions.
• Involve in quality assurance request such as RMA processing, product change notification, device qualification requests, customer special requests
고용형태
계약직
계약직
모집인원
1명
1명
지원 자격
학력
대졸
대졸
외국어
Fluent English Communication Skills
Fluent English Communication Skills
직무관련
• University graduates
• 2+ year working experience in Customer service or high-tech company preferred
• Energetic, self-motivated and positive attitude.
• Excellent verbal and written communication skills both in English and Korean
• Strong computer skills (MS office, esp Excel)
• Detail and goal oriented
• Ability to multi-task and prioritize on a daily basis
• Ability to lead communication towards a common goal
• Proactive and solution oriented thinking.
• Ability to see situations from a Macro point of view
• University graduates
• 2+ year working experience in Customer service or high-tech company preferred
• Energetic, self-motivated and positive attitude.
• Excellent verbal and written communication skills both in English and Korean
• Strong computer skills (MS office, esp Excel)
• Detail and goal oriented
• Ability to multi-task and prioritize on a daily basis
• Ability to lead communication towards a common goal
• Proactive and solution oriented thinking.
• Ability to see situations from a Macro point of view
우대사항
• 2+ year working experience in Customer service or high-tech company preferred
• 2+ year working experience in Customer service or high-tech company preferred
지원서접수
지원방법
영문이력서/자기소개서 이메일 제출
영문이력서/자기소개서 이메일 제출
접수기간
05월 14일 10:10 ~ 05월 23일 23:59
05월 14일 10:10 ~ 05월 23일 23:59
담당자
김지현 부장
김지현 부장
문의처
02-2020-4224 kate.kim@maximintegrated.com
02-2020-4224 kate.kim@maximintegrated.com
이력서
영문
영문
* 마감일은 기업의 사정으로 인해 조기 마감 또는 변경될 수 있습니다
