서초구 서초대로52길 38크란츠빌딩 7층
인포빕은 글로벌 클라우드 커뮤니케이션 플랫폼 (CpaaS/SaaS) 을 제공하는 대표 기업입니다. 기업이 고객이 선호하는 채널을 통해 쉽고 적절한 대응으로 고객 여정의 전 단계에 걸쳐 연결된 고객 경험을 구축할 수 있도록 지원하고 있습니다.
전 세계 6개 지역 65개 이상의 지사를 보유하고 있으며 자체 구축 기술을 통해 190개국 800곳 이상의 통신 네트워크에 및 70억 개 이상의 모바일 기기와 사물과 연결합니다. 인포빕은 주요 이동통신사, 메시징 앱, 은행, 소셜 네트워크 등에 서비스를 제공하며, 협력하고 있습니다.
전 세계 6개 지역 65개 이상의 지사를 보유하고 있으며 자체 구축 기술을 통해 190개국 800곳 이상의 통신 네트워크에 및 70억 개 이상의 모바일 기기와 사물과 연결합니다. 인포빕은 주요 이동통신사, 메시징 앱, 은행, 소셜 네트워크 등에 서비스를 제공하며, 협력하고 있습니다.
지원분야
모집부문
Sales Back Office Associate 채용
Sales Back Office Associate 채용
업무내용
Job Profile Summary
Responsibilities and Expectations
SuperUser Support:
• Assist in the activation of accounts and products, following established procedures.
• Aid in setting up email domains, ordering numbers, and other activities to support account activation.
• Assist in configuring free trial and test senders for accounts.
• Support the creation and management of user accounts, under supervision.
• Assist with setup and maintenance of billing addresses.
• Learn to implement Automatic Price features on the account level.
• Support price changes and route updates for accounts.
Company Initiatives Support:
• Assist in reviewing sender costs (e.g., Viber, WhatsApp) in collaboration with Customer Owners.
• Aid in implementing Automatic Price Update features for customers under guidance.
• Support other ongoing company initiatives as assigned.
Operational Tasks:
• Assist in operational workload to support Customer-facing organization (e.g., bulk updating prices in CPQ SF).
• Learn to evaluate internal processes and identify areas for improvement under supervision.
• Assist in suggesting process adjustments to optimize operational work.
Partnership Assistance:
• Support Partnership teams in the process of creating new customers in Salesforce and setting up accounts in Super User.
• Learn to facilitate the smooth onboarding process for new accounts.
Job Profile Summary
Responsibilities and Expectations
SuperUser Support:
• Assist in the activation of accounts and products, following established procedures.
• Aid in setting up email domains, ordering numbers, and other activities to support account activation.
• Assist in configuring free trial and test senders for accounts.
• Support the creation and management of user accounts, under supervision.
• Assist with setup and maintenance of billing addresses.
• Learn to implement Automatic Price features on the account level.
• Support price changes and route updates for accounts.
Company Initiatives Support:
• Assist in reviewing sender costs (e.g., Viber, WhatsApp) in collaboration with Customer Owners.
• Aid in implementing Automatic Price Update features for customers under guidance.
• Support other ongoing company initiatives as assigned.
Operational Tasks:
• Assist in operational workload to support Customer-facing organization (e.g., bulk updating prices in CPQ SF).
• Learn to evaluate internal processes and identify areas for improvement under supervision.
• Assist in suggesting process adjustments to optimize operational work.
Partnership Assistance:
• Support Partnership teams in the process of creating new customers in Salesforce and setting up accounts in Super User.
• Learn to facilitate the smooth onboarding process for new accounts.
고용형태
신입
신입
수습기간
평가 후 정규직 전환 가능
평가 후 정규직 전환 가능
모집인원
1명
1명
지원 자격
학력
대재(4년제)
신입채용
대재(4년제)
신입채용
외국어
영어
영어
직무관련
Requirements:
Bachelor's degree or equivalent work experience in a related field.
Internship or experience in sales support, operations, administration, or customer service is a plus.
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Passion for learning new technologies and tools
Native in Korean and proficient in English
Requirements:
Bachelor's degree or equivalent work experience in a related field.
Internship or experience in sales support, operations, administration, or customer service is a plus.
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Passion for learning new technologies and tools
Native in Korean and proficient in English
우대사항
영어, 해당경력
영어, 해당경력
지원서접수
지원방법
* English CV only
(영문이력서만 제출 부탁드립니다.)
* English CV only
(영문이력서만 제출 부탁드립니다.)
접수기간
07월 27일 ~ 채용시마감
07월 27일 ~ 채용시마감
문의처
010-3278-0565 [email protected]
010-3278-0565 [email protected]
이력서
영문
영문
추가 정보
기타정보
Why you'll love it here
• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Why you'll love it here
• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
For more information about the role and company, refer to below link
* 마감일은 기업의 사정으로 인해 조기 마감 또는 변경될 수 있습니다
