About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to:

• Support day-to-day flight business operations, including data tracking, coordination, and administrative execution
• Assist in maintaining files, records, and internal documentation to ensure accuracy and organization
• Prepare and maintain PowerPoint presentations, reports, and internal communication materials
• Take notes during meetings and support follow-ups, action tracking, and document distribution
• Support market research and basic industry analysis to identify trends, pricing gaps, and opportunities
• Assist in monitoring competitor pricing, promotions, and market dynamics, and summarize key findings
• Support execution of flight campaigns and assist in tracking performance and reporting results
• Maintain and update internal databases, ensuring data consistency and usability
• Provide coordination support for airline-related initiatives, including meeting preparation and logistics
• Collaborate with cross-functional teams (marketing, operations, product) to support ongoing projects and initiatives
• Assist with ad-hoc research, analysis, and general business support tasks
• Participate in company activities, meetings, or networking events as needed to gain exposure to the business

What you'll Need to Succeed:

• Fluent in Korean and English (written and spoken)
• Strong proficiency in Microsoft Office Suite, especially Excel and PowerPoint
• Strong organizational skills with attention to detail and structured working style
• Ability to summarize information clearly and support basic data analysis
• Good communication and interpersonal skills
• Proactive attitude with willingness to learn and take ownership of assigned tasks
• Able to work independently while also supporting team collaboration
• Strong interest in OTA, airline, or travel industry dynamics

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

 


Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!